Responsible Gaming

Our Commitment to Safe Gaming

At Vegas Stars Casino, we're committed to promoting responsible gaming practices. We want to emphasize that gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Vegas Stars Casino. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not attempt to gamble.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please review the following warning signs and seek help if you recognise any of these behaviours in yourself or someone you know:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Gambling Activity: Concealing the amount of time or money spent gambling from friends and family
• Loss of Control: Inability to stop gambling or stick to set limits
• Neglecting Responsibilities: Prioritising gambling over work, study, family, or personal care
• Gambling with Essential Money: Using money needed for bills, rent, or other necessities
• Increased Tolerance: Needing to gamble larger amounts to achieve the same level of excitement
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Borrowing to Gamble: Taking out loans or using credit to fund gambling activity
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling

Self-Help Tools

Vegas Stars Casino provides a range of responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive regular reminders during your gaming sessions about how long you've been playing and how much you've spent
• Self-Exclusion: Exclude yourself from your account for a set period (ranging from days to years). During this time, you will be unable to access your account or receive promotional material
• Time-Out: Take a temporary break from gambling by suspending your account for a shorter period

To access these tools, log into your Vegas Stars Casino account or contact our customer support team for assistance.

Support Organisations

If you or someone you know is struggling with gambling, professional help is available. The following organisations provide confidential support and resources:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support service for people concerned about gambling

United Kingdom

• GamCare: www.gamcare.org.uk — Free support for anyone affected by problem gambling
• GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Information and resources for responsible gambling in Canada

United States

• National Council on Problem Gambling: www.ncpgambling.org — Help line and resources for problem gambling (1-800-GAMBLER)

Germany

• Bundeszentrale für gesundheitliche Aufklärung: Information and support resources for responsible gaming

Need Help Now?

If you believe you have a gambling problem, please seek help immediately. Problem gambling is treatable, and support is available. Reach out to one of the organisations listed above — they provide free, confidential assistance.

You can also:

• Contact our customer support team to discuss self-exclusion options
• Speak to a trusted friend or family member
• Visit your local GP or healthcare provider for referral to specialist services

Remember: It's never too late to seek help. Your wellbeing is our priority.